Practical Learning Solutions for Small and Growing Businesses
Whether something’s going wrong, you need better training, or you just want it built properly — I’m here to help you sort it quickly and without the faff.
No big-consultancy jargon. No over-complication. Just practical support that works for busy people.
What do you need help with?
Most SMEs don’t come looking for “training design”.
You come because something isn’t quite right — and you want clarity, fast.
Something isn’t working…
Mistakes. Delays. Inconsistencies. Customer complaints. Ten people doing the same task ten different ways.
You know something is off… you just can’t quite pin down what.
That’s where I come in — untangling messy problems, sorting the noise from the truth, and helping you fix the root cause without wasting time or money.
We know the training we need — we just need help shaping it
You’ve spotted the gap: onboarding, customer service, compliance, software, processes, skills.
You know what people need — but turning it into training that actually works (and isn’t three hours too long) is the part that gets stuck.
We just want someone to build it properly
You’re busy. Your team is busy. The “we’ll build that one day” list is gathering dust.
If you want it done properly — guidance, onboarding, e-learning, knowledge banks, templates — I’ll take it off your plate and deliver something you’ll be proud of.
A quick hello from me…
If you’re here because something isn’t working or you’re tired of piecing training together on your own, you’re in the right place.
Here’s a short introduction to Jessanol and how I support small and growing businesses to make learning simple, effective and human.
Real-life learning support for busy SMEs — without the jargon or the fuss.
Struggling with onboarding, training gaps, or a team who are ‘figuring it out’ on their own? You’re not alone — and that’s exactly why Jessanol exists.
I’m Jane, founder of Jessanol, and for over 20 years I’ve helped businesses design practical, real-world learning experiences that actually work. No jargon, no overwhelm — just clear guidance, smart structure, and solutions built for the pace of small and medium-sized businesses.
In this video, I introduce how Jessanol supports SMEs through:
• Power Hours — deep-dive problem solving without a big project
• Practical short courses like Know Your Learners and The Resourceful Manager
• Done-for-you onboarding and bespoke e-learning that’s mobile-friendly, short and effective
• Fractional L&D support for teams who need ongoing help without the hassle
If you want training that fits real life — real pressures, real tools, real people — you’re in the right place.
The Jessanol Services Matrix
Choose the level of support that fits where you are right now — DIY, With Support, or Done For You.
I built this approach for SMEs who don’t have training teams, spare time, or space for complicated solutions.
D.I.Y
With Support
Done for You
TBA Diagnosis Tool
Quickly test whether training will fix the issue — or if something else is getting in the way.
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Use this when something isn’t working but you’re not sure why. Ideal for small teams who want a fast, practical way to diagnose the cause without guesswork — skill, process, clarity, tools or behaviour.
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A simple diagnostic to identify the true root cause
Clear guidance on whether training will help
Practical next steps you can implement straight away
Performance & Clarity Session
Choose this if tasks take too long, standards vary, errors repeat or expectations feel unclear. You need clarity, direction next steps.
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Choose this if tasks take too long, standards vary, errors repeat or expectations feel unclear.
Perfect when you need clarity, direction and a realistic set of next actions.
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A structured 2-hour session to surface hidden barriers
A prioritised list of practical fixes
A short follow-up call to keep momentum going
Performance Investigation
A full diagnostic carried out for you — interviews, observation and analysis.
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Ideal when the problem is messy, recurring or sensitive, or when you don’t have time to investigate issues internally.
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Interviews, user stories and real-world observation
A clear diagnosis of what’s driving the issue
An actionable report with recommendations and priorities
The Learning Vault
Templates, guides and micro-courses to design training with confidence — no reinventing the wheel.
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Perfect if you want to build training yourself but need expert structure, shortcuts and examples to speed things up.
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Planning templates and design frameworks
Micro-courses to guide your approach
Ready-to-use tools you can adapt instantly
Training Design Session
Turn ideas, needs or scattered notes into a clear, well-structured training plan.
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Choose this if you know your team needs training but you’re unsure how to shape it, or you need a second pair of eyes to sense-check your thinking.
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A defined learner journey and structure
Clear objectives, flow and delivery approach
Recommendations for materials, content and next steps
Training Design
Complete design of your training — objectives, flow, activities and learner experience.
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Ideal when you want professional, on-brand training design without doing the heavy lifting.
Perfect for onboarding, compliance, systems and skills.
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Full design including objectives and flow
Scripts, activities, assessment ideas and guidance
Optional blended or modular pathway designs
Build Tools
Editable templates and frameworks to help you build learning content quickly and simply.
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Great if you’re building modules, guides or onboarding materials yourself but want a professional structure to start from.
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Build templates and file structures
Script and activity models
Tools you can reuse across your business
Delivery & Content Session
Practical guidance to improve content, deliver training confidently, and tackle ongoing L&D challenges.
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Use this if you’re preparing to deliver or deploy training, need help refining content, or want support maintaining existing learning materials.
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Focused review and improvement recommendations
Delivery guidance and content tweaks
Clear next steps to strengthen learning impact
Training Build, Knowledge Solutions & Fractional L&D
Professional creation of training, content systems and ongoing L&D support — fully handled for you.
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Perfect if you want something created properly, need ongoing L&D support, or want someone to manage your learning content so your team can focus on delivery.
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Custom digital learning (Rise/Storyline) and onboarding content
Knowledge banks, SOP libraries and governance toolkits
Fractional L&D support, workshop delivery and course maintenance/hosting
How We Work Together
You don’t need to hire an L&D team — you just need the right support at the right moment.
Sometimes that’s a template.
Sometimes it’s an hour of clarity.
Sometimes it’s a full project that needs to be taken off your plate.
However you choose to work with me, everything is:
Practical
Efficient
Designed for real people
Built around how small businesses actually operate
Free from corporate nonsense
I’ve spent 20+ years simplifying learning, untangling messy problems and helping teams perform better — and the Jessanol approach is deliberately built for busy SMEs who need results, not complexity.
A Few Recent Projects
SAAS Support Team
A growing software company was losing new hires in the first month.
We simplified the onboarding journey, tightened the learning flow and built clear guidance for both managers and new starters.
Their onboarding is now structured, performance goals met — and their retention has jumped.
SME with Busy Teams
This team was overwhelmed by long, complicated training materials that nobody had the time to read.
We stripped everything back to the essentials, reorganised their content, and rebuilt it into short, practical resources their staff now use daily.
Retail Support from Compliance Association
They needed training delivered fast — and in a format people would actually use.
We created a set of mobile-friendly digital learning modules with clear scripts, examples and realistic scenarios.
Multiple teams now learn on the go, with zero disruption to daily work.
Not Sure What You Need?
Most SMEs start with a clarity session — it’s quick, affordable and gives you a clear understanding of what’s going on and what to do next.
One hour, one problem, one actionable plan.
Design Smarter, Build Faster
Explore the Learning Vault for templates, toolkits and micro-learning that save you hours.
Everything is designed for SMEs — simple, practical and ready to use straight away.
