The Support Session

A flexible, expert-led session to help you think clearly, solve a problem or sense-check your ideas, without committing to a full project.

Not every problem needs a deep diagnostic or a full project.

Sometimes you just need an experienced learning professional to help you think clearly, make good decisions and move forward without wasting time or budget.

This session gives you exactly that.

A focused, flexible, expert-led hour tailored to the practical questions you’re facing right now , from hosting and deployment options to workshop delivery and prep or maintenance.

Icon: Green Tick.

It’s simple.

It’s fast.

And it’s built for busy SMEs who want clarity, not complexity.

Does any of this sound familiar?

Icon showing multiple pathways.

You’re choosing between hosting, delivery or tech platforms

Icon of instructor led training.

You want guidance on preparing a workshop

Icon of checklist and gear.

You have ideas but want to check you’re not missing something obvious

Icon: two heads and speech bubbles.

You’d just like to talk things through with someone who gets SMEs

You want clarity without committing to a big consultancy project.

You’d like someone experienced to talk things through with you.

If this sounds familiar, this session will help you move forward with confidence.

What this session does

The Support Session gives you structured, practical guidance tailored to your exact needs.

Icon: Green Tick.

Explore options and make a confident decision

Icon: Green Tick.

Get practical recommendations on hosting and deployment options

Icon: Green Tick.

Prepare confidently for running a workshop or training session

Icon: Green Tick.

Understand what’s practical for your team and business

Icon: Green Tick.

Get clarity on tools, hosting, rollout or content approach

It’s productive, friendly, honest and highly efficient.

What you’ll get

Icon: talking heads.

Bring your ideas, questions, slides or drafts — we’ll work through them together.

A focused 60 minute online working session

Icon: Circle of arrows with a process cog and target.

Expert guidance you can use immediately

Clear recommendations, practical steps and guidance grounded in real SME experience.

Icon of headset and speech bubbles

Optional add-on support

If you’d like follow-up notes, templates or additional review time, you can add further support at your standard hourly rate.

Icon: person with light bulb and spanner.

DIY tools if relevant

Where helpful, you’ll also get access to simple tools such as hosting checklists, deployment FAQs or content-organisation worksheets.

Back of Jane Feilden's head taking a zoom call.
Jane Feilden working in the Jessanol office.

This is perfect if you want…

A sounding board to help you think clearly

Practical support without committing to a full training build

Confidence before you invest time or money

Clarity on hosting, curriculum or delivery decisions

Fast, grounded guidance from someone who understands SME realities

What People Are Saying

"Learning and training is an important and continuous process for us, which is why we worked with Jane Feilden from Jessanol to improve our internal training programme to support our staff and clients. She designed and delivered just what we needed. Great job. Looking forward to further work together."

— Ops Manager, Software House

"Jane has consistently gone above and beyond, providing clear guidance every step of the way. Her expertise has truly brought this project to life."

— Regional Co-ordinator, Trading Standards

"Huge thanks for your contributions.  We were deeply impressed by your presentations and professional approach. Your contribution truly made a positive impact. Looking forward to future collaborations."

— CIPD, Coventry and Warwickshire

Banner image with a close up of a hand holding a mobile phone displaying the Jessanol portal, and other hexagons showing close up of a recommendations report, Jane Feilden on the phone and a working session.

Price

£95 60 minute Support Session

A practical, expert-led working session designed to give you clarity fast.

Need extra support afterwards?

You can book additional ad-hoc time at your standard hourly rate, only billed for the time you need.

Perfect for follow-up checks, content reviews or deployment advice.

Jane Feilden Headshot.

How to Book

Choose the option that works best for your business:

💳 Pay by Card (Stripe) – Fastest option, immediate access.

BOOK VIA STRIPE

📑 Prefer an Invoice? – Some companies need a purchase order and invoice process. No problem — we can handle that.

Request invoice

Once booked, you’ll receive a confirmation email with the option to share any background information ahead of the session.
(Not mandatory — but it helps us hit the ground running.)

Explore the Learning Vault

A collection of practical resources designed to help you move forward with confidence.

Access the learning vault

Not sure if this is the right session?

Let’s talk it through.

Book a free, no-obligation discovery call — we’ll help you identify the best next step, whether it’s a consultancy session, a tool from the Learning Vault or something handled in-house.

BOOK A DISCOVERY CALL

Why Choose Jessanol?

Practical and SME-friendly

Clear, realistic support grounded in real-world constraints.

Jane Feilden presenting to a client, showing a projected screen displaying the session's agenda.

Fast clarity

Just one hour can unblock weeks’ worth of frustration.

Close up of mobile phone displaying a Jessanol elearning course, witha  background of hexagons and Jessanol logo.

Deep experience

Decades of learning design, delivery and digital training across multiple industries.

Jane Feilden delivering training on AI in L&D.