Learning Solutions for Small and Growing Businesses
You’ve got a business or team to run. You need learning and onboarding that actually works — without the faff, the jargon, or the overwhelm.
Here’s where you’ll find simple, practical support, whether you want to build it yourself, get expert help, or have it created for you.
What do you need help with?
Most SMEs don’t come looking for “training design”.
You come because something isn’t quite right — and you want clarity, fast.
Something isn’t working…
Mistakes. Delays. Inconsistencies. Customer complaints. Ten people doing the same task ten different ways.
You know something is off… you just can’t quite pin down what.
That’s where I come in — untangling messy problems, sorting the noise from the truth, and helping you fix the root cause without wasting time or money.
We know the training we need — we just need help shaping it
You’ve spotted the gap: onboarding, customer service, compliance, software, processes, skills.
You know what people need — but turning it into training that actually works (and isn’t three hours too long) is the part that gets stuck.
We just want someone to build it properly
You’re busy. Your team is busy. The “we’ll build that one day” list is gathering dust.
If you want it done properly — guidance, onboarding, e-learning, knowledge banks, templates — I’ll take it off your plate and deliver something you’ll be proud of.
A quick hello from me…
If you’re here because something isn’t working or you’re tired of piecing training together on your own, you’re in the right place.
Here’s a short introduction to Jessanol and how I support small and growing businesses to make learning simple, effective and human.
Real-life learning support for busy SMEs — without the jargon or the fuss.
Struggling with onboarding, training gaps, or a team who are ‘figuring it out’ on their own? You’re not alone — and that’s exactly why Jessanol exists.
I’m Jane, founder of Jessanol, and for over 20 years I’ve helped businesses design practical, real-world learning experiences that actually work. No jargon, no overwhelm — just clear guidance, smart structure, and solutions built for the pace of small and medium-sized businesses.
In this video, I introduce how Jessanol supports SMEs through:
• Power Hours — deep-dive problem solving without a big project
• Practical short courses like Know Your Learners and The Resourceful Manager
• Done-for-you onboarding and bespoke e-learning that’s mobile-friendly, short and effective
• Fractional L&D support for teams who need ongoing help without the hassle
If you want training that fits real life — real pressures, real tools, real people — you’re in the right place.
The Jessanol Services Matrix
Choose the level of support that fits where you are right now — DIY, With Support, or Done For You.
I built this approach for SMEs who don’t have training teams, spare time, or space for complicated solutions.
D.I.Y
With Support
Done for You
Are you confident your training is giving employees the skills, confidence and support they need to perform at their best?
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Use this if you want a quick, honest sense of how well your onboarding or learning is actually working. It’s ideal if things feel a bit slow, inconsistent or unclear — but you’re not sure what to fix or where to start.
Perfect for busy SMEs who need clarity fast without committing to a full review or consultancy session.
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A simple score across the areas that matter most: speed to performance, engagement, retention and capability
Clear insights into what’s working — and where the gaps are
Practical recommendations you can act on immediately to strengthen learning and performance
Choose this if tasks take too long, standards vary, errors repeat or expectations feel unclear. You need clarity, direction next steps.
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Choose this if tasks take too long, standards vary, errors repeat or expectations feel unclear.
Perfect when you need clarity, direction and a realistic set of next actions.
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A structured 2-hour session to surface hidden barriers
A prioritised list of practical fixes
A short follow-up call to keep momentum going
A full, independent diagnostic to uncover what’s really causing performance issues — and what needs to change.
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Ideal when performance problems keep resurfacing, the root cause isn’t obvious, or the issue is too sensitive or time-consuming to investigate internally.
Perfect if you need clarity, evidence and a practical plan before making decisions.
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Interviews, user stories and real-world observation
A clear diagnosis of what’s driving the issue
An actionable report with recommendations and priorities
Templates, guides and micro-courses to design and build training with confidence — no reinventing the wheel.
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Perfect if you want to build training yourself but need expert structure, shortcuts and examples to speed things up.
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Planning templates and design frameworks
Micro-courses to guide your approach
Ready-to-use tools you can adapt instantly
Get total clarity on what your training project really needs before you invest time, budget or resources.
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Use this session when:
A simple training idea is becoming bigger or more complicated
Everyone has different opinions on what the training should be
Technical constraints keep popping up
Deadlines or scope feel unstable
You’re unsure whether the project should continue — or needs reshaping
If you want clarity, confidence and a realistic plan before committing to a build, this is the right session.
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A 2-hour, expert-led working session to explore goals, assumptions, risks and constraints
A clear understanding of what’s in-scope, out-of-scope and worth prioritising
Practical recommendations that stop rework and wasted budget
A detailed summary that can be used as a Statement of Work, internal brief or partner brief.
Walk away with a direction you can trust and a project that’s properly defined.
End-to-end design and creation of clear, engaging training, from shaping the idea to building the finished learning experience.
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Choose this when you know training is needed but don’t have the time, skill or capacity to design or build it yourself.
Perfect for SMEs that want high-quality learning without hiring full-time L&D support.
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Action mapping to define what success looks like
Clear, structured learning pathways and curriculum design
Instructional design, including storyboards, scripts and assessments
Full build of digital learning, onboarding programmes or workshops
Content clean-up, organisation and hosting design where needed
Editable templates and frameworks to help you successfully launch and deliver.
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You’re happy to deliver the training yourself, but want a clear, reliable checklist to follow.
Launches feel a bit chaotic – comms, invites, links, slide versions and follow-ups all live in different places.
You’ve had sessions go well… but no one captured what worked, so every rollout feels like starting from scratch.
You want your team to be able to run training consistently – even when you’re not in the room.
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Ready-to-use checklists for planning, delivering and wrapping up training and workshops.
Simple guides for things like invites, reminders, follow-up actions and collecting feedback.
Prompts to help you organise files, links and versions so nothing goes missing on the day.
Space to adapt each checklist to your tools (Teams, Zoom, LMS, SharePoint, portal, etc.) so it fits how you actually work.
A flexible 60-minute expert session to get quick guidance, solve a problem or sense-check your thinking on your project.
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Choose this if you need a knowledgeable sounding board rather than a full diagnostic or project-scoping session.
Ideal when you want help thinking something through, understanding your options or getting unstuck.
This session is great if:
You’re unsure which direction to take with a training idea.
You want feedback on your content, structure or plan.
You’re choosing between delivery, hosting or platform options.
You want reassurance that your approach is solid before investing more time.
You have “one-off” questions and don’t need a bigger engagement.
Not suitable for:
Diagnosing root-cause performance issues (use Performance & Clarity).
Defining a full project or solution (use Define & Align).
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Clear, practical guidance tailored to your situation.
A confident sense of what to do next
A space to ask questions and explore options
Straightforward, honest advice grounded in real SME experience
A summary of our conversation so you can take action.
Ongoing expert support to keep your training running smoothly, up-to-date and working for your business.
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Choose this if you already have training or learning resources in place but need experienced help to keep everything updated, delivered or supported. Ideal when you want continuity, quality and someone you can trust to take things off your plate.
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Fractional L&D support tailored to your needs
Professional workshop delivery
Regular updates and maintenance for digital learning
How We Work Together
You don’t need to hire an L&D team — you just need the right support at the right moment.
Sometimes that’s a template.
Sometimes it’s an hour of clarity.
Sometimes it’s a full project that needs to be taken off your plate.
However you choose to work with me, everything is:
Practical
Efficient
Designed for real people
Built around how small businesses actually operate
Free from corporate nonsense
I’ve spent 20+ years simplifying learning, untangling messy problems and helping teams perform better — and the Jessanol approach is deliberately built for busy SMEs who need results, not complexity.
Real Results From SMEs
SAAS Support Team
A growing software company was losing new hires in the first month.
We simplified the onboarding journey, tightened the learning flow and built clear guidance for both managers and new starters.
Their onboarding is now structured, performance goals met — and their retention has jumped.
SME with Busy Teams
This team was overwhelmed by long, complicated training materials that nobody had the time to read.
We stripped everything back to the essentials, reorganised their content, and rebuilt it into short, practical resources their staff now use daily.
Retail Support from Compliance Association
They needed training delivered fast — and in a format people would actually use.
We created a set of mobile-friendly digital learning modules with clear scripts, examples and realistic scenarios.
Multiple teams now learn on the go, with zero disruption to daily work.
Not Sure What You Need?
Start with a discovery session. Free and with no obligation. Let’s talk about your challenge and how we can help.
Design Smarter, Build Faster
Explore the Learning Vault for templates, toolkits and micro-learning that save you hours.
Everything is designed for SMEs — simple, practical and ready to use straight away.
