How to Curate Learning Experiences using Slack
A quick how to guide for creating your own curated learning experience.
Making the most of the resources already available to us has never been more important.
There’s no point in reinventing the wheel if you can save yourself and the business the cost and delay of acquiring new content- if it’s already out there, just not accessible to your workers.
Case Study: Boosting Meeting Quality: A Slack Channel for Mastering Meetings
Meetings: we’ve all been in those that make us wonder, "Was that really necessary?" Whether it’s a lack of agenda, awkward silences, or just too many people on the call, poorly run meetings are a common frustration. But they don’t have to be!
To tackle this head-on, our team created #mastering_meetings, a dedicated Slack channel packed with resources to help everyone level up their meeting game. And since Slack is already a staple in our work lives, it’s a cost-effective way to improve productivity while keeping the focus on collaboration.
Why Slack?
Slack makes learning super easy to weave into the day-to-day. Need quick tips before your next meeting? Pop into the channel. Want to share your go-to meeting hack? Post a message! Plus, Slack’s features like document uploads, chat, and automated workflows, make it perfect for real-time application. No mandatory tracking, no formal quizzes just accessible, informal learning whenever you need it.
What’s Inside #mastering_meetings?
We curated six resources to tackle the most common meeting pain points, like poor facilitation, tech issues, and low engagement. Each resource is presented in a way that’s easy to digest and apply right away. Here’s a sneak peek at the lineup:
Kickoff with TED
Start with a short, engaging TED TalkIcebreakers Made Easy
A quick video to tackle the icky start when we’re all trying to get to know one another without making it look obvious….Facilitation Fundamentals
Diving into the core skill with a couple of guides and courses.Virtual Meeting Mastery
Not forgetting the format and recognising some of the challenge of a virtual session.Meeting Etiquette at a Glance
Finally, a fun infographic to summarise.
All carefully structured in a dedicated Slack channel, perfect for sharing with colleagues and your workforce.
Here’s how we did it and why it works.
Step 1: Defining the Problem
The first step was identifying why so many meetings go off track. After surveying employees and analyzing feedback, we pinpointed the main issues:
No clear agenda or preparation
Unnecessary attendees
Poor facilitation
Challenging team dynamics
Low participation
Technology hiccups
Poor meeting etiquette
With these pain points in mind, we needed resources that were practical, relatable, and easy to apply.
Step 2: Curating the Right Resources
We didn’t want to just throw random links into the Slack channel and hope for the best. Instead, we used the PROMPT framework—a method developed to ensure curated resources are robust, high-quality, and aligned with business needs (OU, 2025).
PROMPT helped us assess each resource for:
Provenance: Is the content credible and from a reputable source?
Relevance: Does it address the issues we identified?
Objectivity: Is it free from bias or overly promotional?
Method: Does the delivery format suit the learning goal?
Presentation: Is it engaging and accessible?
Timeliness: Is the content up to date?
Step 3: The Resource Line-Up
We structured the content into a five-step learning path to make it easy to follow. Each resource was chosen to address a specific aspect of meeting improvement. Here’s the breakdown:
Kickoff with TED
Start strong with a relatable, humorous TED Talk by David Grady: “How to Save the World (or at Least Yourself) from Bad Meetings.” It’s short, engaging, and sets the stage for rethinking how we approach meetings.Why this resource? Grady’s storytelling is timeless, and the talk covers universal meeting challenges in a way that’s easy to digest.
Watch it here: David Grady on TED
Icebreakers Made Easy
Breaking the ice doesn’t have to be awkward. This bite-sized video from MindTools offers practical, no-nonsense tips for leading effective icebreakers.Why this resource? Icebreakers can be daunting, so we chose a video that’s calm, professional, and reassuring to help facilitators build confidence.
Facilitation Fundamentals
Part 1: An online article from Harvard Business Review with concise, actionable advice for running better meetings.
Why this resource? HBR’s reputation and the article’s evergreen principles make it a reliable go-to.
Part 2: A microlearning course from our internal training library, offering tips to boost participation and ensure all voices are heard.
Why this resource? It’s mobile-friendly, designed for quick consumption, and aligns with our EDI initiatives.
Virtual Meeting Mastery
A guide by Jo Cook, published by Adobe, covers strategies for making virtual meetings engaging and productive.Why this resource? Jo Cook’s expertise and the guide’s focus on universal best practices make it highly relevant in today’s hybrid work environment.
Meeting Etiquette at a Glance
A visually appealing infographic outlines dos and don’ts for virtual meetings.Why this resource? Simple, engaging, and perfect as a quick reference or visual reminder during meetings.
Step 4: Designing the Experience
To make the learning as seamless as possible, we considered how people would access and engage with the content. Resources were presented with short descriptions to explain their purpose and entice exploration. Formats were varied—videos, articles, infographics—to suit different preferences and needs.
We also leveraged Slack’s collaborative features, enabling employees to share their insights, upload documents, and integrate the channel into workflows like new hire onboarding and meeting invites.
Ready to leverage Slack for your training curation?
Slack can be a great platform for hosting your curated content. With a little strategy, a little preparation and a lot of organisation, you can leverage the breadth of resources available out there.
Need a little help? If you’re interested in setting up curated training but aren’t sure where to start, Jessanol can step in. We help SMEs find, organise, and deliver learning resources that are relevant, easy to access, and designed to make an impact from day one.