How to Curate Learning Experiences using Slack
Most small businesses don’t have a learning problem.
They have a finding, organising, and reusing knowledge problem.
The resources exist, articles, videos, guides, internal know-how, but they’re scattered, hard to find, and quickly forgotten.
So people interrupt each other.
The same questions get asked again and again.
And learning only happens if someone remembers where the link was saved.
One of the simplest ways to fix this isn’t a new platform or expensive LMS.
It’s using the tools you already have like Slack more intentionally.
Case Study: Boosting Meeting Quality: A Slack Channel for Mastering Meetings
Meetings: we’ve all been in those that make us wonder, "Was that really necessary?" Whether it’s a lack of agenda, awkward silences, or just too many people on the call, poorly run meetings are a common frustration. But they don’t have to be!
To tackle this head-on, our team created #mastering_meetings, a dedicated Slack channel packed with resources to help everyone level up their meeting game. And since Slack is already a staple in our work lives, it’s a cost-effective way to improve productivity while keeping the focus on collaboration.
Why familiar tools work better than new ones
no extra logins
no training on the training tool
learning in the flow of work
Slack makes learning super easy to weave into the day-to-day. Need quick tips before your next meeting? Pop into the channel. Want to share your go-to meeting hack? Post a message! Plus, Slack’s features like document uploads, chat, and automated workflows, make it perfect for real-time application. No mandatory tracking, no formal quizzes just accessible, informal learning whenever you need it.
What’s Inside #mastering_meetings?
As a practical example, we created a dedicated Slack channel #mastering_meetings to tackle one everyday frustration: poorly run meetings.
Instead of creating new training, we curated a small number of high-quality resources:
a short TED Talk to reset expectations
a bite-sized video on icebreakers
clear facilitation guidance
practical tips for virtual meetings
a simple visual summary of meeting etiquette
Each resource had a clear purpose, a short explanation, and a reason for being there.
No quizzes. No certificates. Just support people could use immediately.
Here’s how we did it and why it works.
To avoid the usual “dump a load of links and hope for the best” trap, we use a simple curation sense-check.
Before anything goes into a channel, we ask:
Is it credible?
Is it relevant to a real problem people have?
Is it easy to use quickly?
Is it current?
That small bit of discipline makes the difference between a noisy channel and a genuinely useful one.
Curating the Right Resources
We didn’t want to just throw random links into the Slack channel and hope for the best. Instead, we used the PROMPT framework, a method developed to ensure curated resources are robust, high-quality, and aligned with business needs (OU, 2025).
PROMPT helped us assess each resource for:
Provenance: Is the content credible and from a reputable source?
Relevance: Does it address the issues we identified?
Objectivity: Is it free from bias or overly promotional?
Method: Does the delivery format suit the learning goal?
Presentation: Is it engaging and accessible?
Timeliness: Is the content up to date?
Step 3: The Resource Line-Up
We structured the content into a five-step learning path to make it easy to follow. Each resource was chosen to address a specific aspect of meeting improvement. For example:
Kickoff with TED
Start strong with a relatable, humorous TED Talk by David Grady: “How to Save the World (or at Least Yourself) from Bad Meetings.” It’s short, engaging, and sets the stage for rethinking how we approach meetings.Why this resource? Grady’s storytelling is timeless, and the talk covers universal meeting challenges in a way that’s easy to digest.
Watch it here: David Grady on TED
Step 4: Designing the Experience
To make the learning as seamless as possible, we considered how people would access and engage with the content. Resources were presented with short descriptions to explain their purpose and entice exploration. Formats were varied, videos, articles, infographics to suit different preferences and needs.
We also leveraged Slack’s collaborative features, enabling employees to share their insights, upload documents, and integrate the channel into workflows like new hire onboarding and meeting invites.
Curated learning only works when it’s intentional.
Without structure, even the best resources get lost.
With a little design, the tools you already use can quietly support performance every day without adding more systems, courses, or cost.
If you’d like help setting up curated learning that actually gets used whether in Slack or another familiar tool Jessanol can help.
We work with SMEs to:
identify the learning that really matters
curate and organise resources people will actually use
design simple learning experiences that fit into real work